Privacy Policy

This Privacy Policy describes how avenory.store (the “Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit our website, place an order, or contact us.

By using this Site, you agree to the practices described in this Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

Email: contact@avenory.store

Personal Information We Collect

When you visit or use our Site, we may collect certain information about you, your device, your order, and your interaction with our website.

Device Information

We may collect device and browsing information to help load the Site correctly, improve performance, analyze website activity, and provide a better shopping experience.

This may include:

  • Browser type and version;
  • IP address;
  • Time zone;
  • Cookie information;
  • Pages and products viewed;
  • Search terms;
  • Referring websites;
  • How you interact with the Site.

This information may be collected automatically through cookies, pixels, tags, log files, and similar technologies.

Order Information

When you place an order, we collect the information necessary to process and fulfill your purchase.

This may include:

  • Name;
  • Email address;
  • Phone number;
  • Billing address;
  • Shipping address;
  • Payment details;
  • Order details;
  • Purchase history.

We use this information to process payments, arrange shipping, send order confirmations, provide customer support, screen for fraud, and communicate with you about your order.

Customer Support Information

When you contact us for support, we may collect the information you provide so we can respond to your request.

This may include:

  • Name;
  • Email address;
  • Order number;
  • Message content;
  • Any additional details you choose to share.

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfill orders;
  • Accept payments;
  • Arrange shipping and delivery;
  • Send order updates and confirmations;
  • Provide customer support;
  • Improve our website and services;
  • Prevent fraud and unauthorized activity;
  • Show relevant advertising and marketing;
  • Comply with legal obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising.

Cookies may be used for:

  • Store functionality;
  • Shopping cart and checkout;
  • Customer privacy preferences;
  • Analytics;
  • Advertising and remarketing;
  • Fraud prevention.

You can manage or disable cookies through your browser settings. Please note that blocking cookies may affect some parts of the Site, including checkout and cart functionality.

Where required by law, certain tracking tools are activated only after you provide consent through our cookie banner or privacy settings.

Advertising and Analytics

We may use third-party advertising and analytics tools to understand website activity, measure ad performance, and show relevant advertisements.

These tools may include:

  • Meta Pixel;
  • Google Analytics;
  • Google Ads Conversion Tracking;
  • TikTok Pixel;
  • Pinterest Tag;
  • Shopify analytics;
  • Shopify Audiences, where available.

These tools may collect information about your browsing activity, purchases, interactions with ads, and use of our Site. This information may be used for conversion tracking, audience building, remarketing, and personalized advertising.

You can learn more or opt out of targeted advertising using the following links:

Facebook / Meta: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
TikTok: https://www.tiktok.com/legal/privacy-policy
Pinterest: https://help.pinterest.com/en/article/personalization-and-data
Digital Advertising Alliance: https://optout.aboutads.info/

Sharing Personal Information

We may share your personal information with trusted service providers that help us operate our store and provide services to you.

This may include:

  • Shopify, which powers our online store;
  • Payment processors;
  • Shipping and fulfillment partners;
  • Analytics providers;
  • Advertising platforms;
  • Fraud prevention services;
  • Customer support tools.

We may also share information when required to comply with applicable laws, respond to legal requests, protect our rights, prevent fraud, or enforce our policies.

We do not sell your personal information for money.

However, we may share certain information with advertising partners for targeted advertising purposes, which may be considered “sharing” or “selling” under some privacy laws.

Shopify

Our store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to sell our products and services to you.

You can read more about how Shopify handles personal information here:

https://www.shopify.com/legal/privacy

International Data Transfers

Your personal information may be processed and stored outside your country or region, including in countries where our service providers operate.

If you are located in the European Economic Area, United Kingdom, or Switzerland, your information may be transferred outside your region in accordance with applicable data protection laws.

Data Retention

We keep your personal information for as long as necessary to provide our services, process orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

When you place an order, we retain order information for our records unless and until you request deletion, where permitted by law.

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or similarly significant effect on you.

Our service providers, including Shopify, may use limited automated systems to help prevent fraud, such as temporary checks related to repeated failed transactions or suspicious payment activity.

Your Rights

Depending on your location, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of your personal information;
  • Request a copy of your personal information;
  • Object to or restrict certain processing;
  • Withdraw consent where processing is based on consent;
  • Opt out of targeted advertising or certain data sharing.

To exercise your rights, contact us at:

Email: contact@avenory.store

GDPR Rights

If you are located in the European Economic Area, United Kingdom, or Switzerland, we process your personal information under one or more of the following legal bases:

  • Your consent;
  • Performance of a contract with you;
  • Compliance with legal obligations;
  • Our legitimate interests, where they do not override your rights;
  • Protection of vital interests;
  • Tasks carried out in the public interest, where applicable.

You may request access, correction, deletion, portability, or restriction of your personal information by contacting us.

CCPA / CPRA Rights

If you are a California resident, you may have the right to:

  • Know what personal information we collect;
  • Know how we use and share personal information;
  • Request access to your personal information;
  • Request deletion or correction;
  • Opt out of certain sharing or selling of personal information;
  • Not be discriminated against for exercising your privacy rights.

To submit a request, please contact us at:

Email: contact@avenory.store

Minors

This Site is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take steps to delete it where required by law.

Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not change our data collection and usage practices when we detect such a signal from your browser.

Managing Your Privacy Preferences

You can manage cookies and tracking preferences through your browser settings, our cookie banner where available, or the opt-out links provided in this Privacy Policy.

Please note that disabling cookies may affect website functionality, including cart, checkout, and account features.

Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.

Any updates will be posted on this page. Continued use of the Site after changes are posted means you accept the updated Privacy Policy.

Complaints

If you have a complaint about how we handle your personal information, please contact us first:

Email: contact@avenory.store

If you are not satisfied with our response, you may have the right to contact your local data protection authority.